“It is amazing how you provide such excellent care and still manage to make patients feel special.” — SDFC Patient
Below, you will find testimonials from our many satisfied patients. Regardless of their situation or geographical location, patients come to SDFC with the knowledge that they will be in good hands. A happy new parent is our ultimate measure of success.
I went to another clinic with no success before choosing SDFC. Dr. Kettel was my doctor and Danielle was my nurse. What an amazing and professional experience!!! They were both compassionate, caring and there for me. Danielle responded instantly to any of my concerns. I had a superb experience, culminating in the birth of my daughter Amelia. Extra kudos to their finance department who truly worked with me to find a fee schedule that worked (my insurance covered NOTHING). I could not be happier with my experience.
Dr. Hummel listened, he heard and he created a plan. We are new parents of healthy twins and owe this to SDFC and the generosity of our anonymous donor.
Our NP is without a doubt one of the kindest, compassionate, responsive & professional nurses I have ever encountered in my IVF journey. She was beyond patient and caring each step of the way. She is a gem of a person and a nurse.
I’ve always received amazing care from every staff member and physician. Thank you everyone for going above and beyond for every appointment.
The communication throughout all the staff is amazing and when I check in they all know my name!
Dr. Hummel is awesome!! One of the most caring doctors we have every met. You guys are all great - everyone on the staff is so nice!
All staff was friendly, knowledgeable, and helpful. They went above and beyond to ensure that I was comfortable and informed. High quality care!
When I came to SDFC I did not know what to expect and was nervous about the process I would have to undergo. Dr. Park, her assistant, nurses and the whole team with their knowledge and support helped me slight through it seamlessly. I am very thankful of that.
Dr. Chuan always answered my worries and concerns ASAP. Being an overseas patient and in different time zones, this was really important to me.
I really liked how kind and understanding Dr. Kettel is. I appreciated his honesty.
Dr. Kettel was excellent and very understanding of preparing in a different country.
The staff as a whole are friendly and welcoming. Frankie knows my name, her friendly and polite demeanor make the start of each visit pleasant. Barbara, Kristan, Jazmyn and Cecy are all kind, pleasant and encouraging. The team makes time in the office enjoyable.
Thank you Dr. Rakoff! After years of struggling with infertility, I came to Dr. Rakoff and he discovered on my first visit that I have pcos. He explained what it is and possible treatment options to overcome this obstacle. My husband and I decided to go the IVF route since it gave the highest success rates. It worked the first try! Dr. Rakoff and his staff made this process run smoothley. You can tell that the staff has great communication and after my egg retrieval I received a number of follow up calls from the staff and embryologist seeing how I was recovery and updating me daily on my embryos process. I would highly recommend Dr. Rakoff and SDFC if you are struggling to have a baby and looking for successful solutions.
My twins are napping, and I am thinking about how blessed I am. I am so grateful for your services. My twins are so fun, funny and EXHAUSTING! Life around our house is busy and so much richer than I could have imagined. Thank you for our beautiful family.
We gave birth to a baby girl on September 7th and we both feel that we wouldn't have been able to get here without your help. Every person that we came into contact with was kind, friendly and knowledgeable and made every appointment a pleasant experience. We can't sing your praises loud enough. THANK YOU!
Everyone seemed genuinely concerned about us as patients - not just as income. We had a wonderful experience with SDFC. Regardless of the outcome of our FET, we are confident we chose the right place to do it. Thank you for everything!
Personal attention, short waits, staff availability and responsiveness during off hours and overall. Doctor and staff professionalism. Thank you all for caring!
Everyone is very nice and the staff members even call be by name. I have never been at a health care center with such a warm, inviting staff.
Thorough; great online resources for self-education; prompt and clear expectations set; supportive staff.
Everyone very positive, happy, and knowledgeable. Embryologists were fantastic and very helpful, particularly with customs and results analysis.
How everyone makes you feel good and special, especially in a time that is very hard for a couple who has been trying for six years.
Bedside manner of the nurses and both doctors—incredible. Their competency and my always getting questions answered. It is amazing how you provide such excellent care and still manage to make patients feel special.
The service is beyond excellent, and the staff members seem to genuinely enjoy what they do, and each other. I have heard horror stories about other clinics! I've found (the staff at) SDFC to be pleasant, kind, and very attentive. With the stress of this process, that truly is a very desirable and wonderful point of differentiation—a point that cannot be fully appreciated before the process begins!
I feel like everyone is on our side and rooting for us! They try to accommodate our lengthy questions. Everyone is very professional yet personal!!
Thank you so much for everything, we are so happy and blessed. The entire staff is wonderful. Even though infertility can be so painful, going to your center made it a positive experience.
Staff was very kind, thorough, and professional. I have not found this in other offices, so it was greatly appreciated.
The personal care and genuine concern, everyone from Frankie remembering everyone's names to the nurses or Dr. Hummel and the gentle anesthesiologist.
Thank you and God bless you all!! You are our only hope for a child.
Everyone was a pleasure to work with and made me and my husband feel very comfortable about everything. There was never a doubt that we were under the very best care.
Caroline's thoroughness, professionalism, and efficiency amazed me. I would have answers to my emailed questions usually within an hour of emailing them. She was an incredible guide through this stressful process.